Buy purchasing your uniforms, scrubs or other medical accessories from Uniform
Den you agree to the following terms of service.
Help us to help you make your shopping experience a success.
The following terms of service are set forth to provide protection for both
you the consumer and us the seller.
If you order your uniforms and scrubs and related items from
Uniform Den‘s internet site you are subject to the fair purchase agreement set forth Herein…
a) Uniform Den and its affiliates are not responsible for lost,
stolen or damaged goods incurred in shipping your uniforms and scrubs or related
merchandise to your business and or place of residence. We will research the
situation and find the cause of the problem, if possible. If UPS, FedEx, Ground
or USPS is the cause of the problem, you will be compensated. IF your package
is delivered in error to an incorrect address, we will file a claim with the
shipper and replace your merchandise or credit your card if the shipper is
found to be at fault. Be aware that these situations can take up to 30 days
to investigate and resolve. If you live in an apartment complex and your packages
are signed for by apartment management and or personnel, our company is not
responsible for your order if your order is not given to you. If you believe
there is a possibility that your order may be given to apartment personnel,
inform them that you are expecting a package.If your order is signed for by
anyone, it is considered delivered.If your order is delivered to your address
but not signed for by you and is released by the delivery driver, it is considered
delivered.
b) We are not responsible for the merchandise if it is not received
by you or it is received by a third party unknown to you. We will track the
package and investigate signatures in an effort to find your package.
c) We reserve
the right to refuse any sale at the time of ordering and up to but not limited
to 15 days from the order date, sales can and will be refused if the
billing information used for a credit card purchase is incorrect. Orders
may be refused if they are originated overseas or outside of the designated
shipping areas. See “d”
d) We reserve the right to refuse any order at
any time. We do not ship overseas. We provide nursing uniforms, scrubs and
accessories to the 50 United States including Alaska, Canada, Puerto Rico and
Hawaii for additional shipping charges as well as US military bases abroad.
1) You agree to give our company a minimum of 15 business days
to ship your “in stock” items. 98% of all in stock orders ship
in 1 to 2 business days.
2) You agree to give our company the opportunity to replace defective
merchandise sent to you by the manufacturer within 30 days of receipt of merchandise.
3) You agree to give our company the opportunity to resolve any
dispute with merchandise either defective or mis-shipped to you within 30 days
of receipt of merchandise.
4) You agree that once your order has been shipped in
whole or in part you may not demand credit or cancellation of your order at
any time there after. You may return your uniforms or exchange your uniforms
using our exchange form if criteria is met for such returns or exchanges within
15 days of receipt of goods. |
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